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Fresche Solutions

Technology Specialist

Product Support – Sidney, British Columbia
Department Product Support
Employment Type Permanent


In Sidney, BC a new office is opening fall of 2019, located on Beacon Ave, Sidney's main street.  You'll enjoy a friendly, low key environment in a beautiful setting. The ocean is a short walk down the street, and you'll find countless restaurants just a short stroll from our office.  Did you know that Fresche Solutions was named one of Canada’s Top Small and Medium Employers last five (5) consecutive years.

About the Job

We are seeking a bright, dynamic  software developer to join our technical support team. Web development knowledge and experience are strong assets! The tools we develop are used by programmers, so you must possess (or quickly acquire!) a wide range of programming and troubleshooting skills focused primarily on web development

Why Join us?

  • Comprehensive benefits, competitive salary and RRSP matching 
  • We promote work-life balance, flexible working hours and remote work. 
  •  Social activities are part of our culture, and we celebrate success! 
  •  If you seek career development training, Fresche offers in-house training & via LinkedIn learning. 
  •   At Fresche Solutions, we don’t offer a job we offer a career! 

 Skills required

  • Solid working knowledge of HTML, CSS, JavaScript, jQuery, SQL and PHP.
  • You have very strong communication skills.
  • You are very organized and ‘get things done’.
  • Excellent analytical and troubleshooting skills.
  • You have a solid grasp of relational database concepts.
  • Effective written and verbal communication.
  • Bonus having experience in:c++, c#, Java, Node, Selenium, Jira, Sales force, IBM i

Education and Technical Requirements: Post-secondary education in Computer Science or equivalent.


  • Diagnose complex programming problems.
  • Respond to support inquiries.
  • Work on in-house development projects.
  • Develop knowledge base articles to aid and contribute to web application projects.
  • Develop 'proof of concept' applications.
  • Assist developers with design decisions.
  • Provide creative alternatives to meet customers needs.
  •  Diagnose and fix problems with our own software products.
  •  Assist with product QA

We are the authors of a suite of web development, modernization and document distribution tools primarily targeted at the IBM i. Our software products have won numerous industry awards and are licensed by over 2000 companies worldwide, including many Fortune 500 companies. We also provide support and professional services for customers across the world. Our partnerships and international dealer network have enabled Excel Systems Software to become a leader in the IBM mid range marketplace.


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  • Location
    Sidney, British Columbia
  • Department
    Product Support
  • Employment Type
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